Readiness begins with knowing which business services matter most, what supports them, and what a failure would affect. Management needs to understand that picture alongside the technical team.

Connect requirements to evidence

Map customer and audit requirements to controls that actually operate. For each one, identify an owner, recent evidence, and any gap that still needs attention. Include what the organization learned and changed after incidents.

Prepare people as well as documents

Agree on a plan to close important gaps, review progress, and rehearse the questions teams are likely to receive. The goal is a consistent explanation of the business, its risks, and its controls, supported by evidence people can find and understand.